All orders on sale items are final
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange or refund. No refunds or exchanges on jewelry unless items are damaged up arrival. To be eligible for an exchange, your item must be unused and in the same condition that you received it. If you are eligible for a refund, it will be issued in the same manner the payment was received.
Additional non-returnable or exchangeable items:
To complete your exchange, we require a receipt or proof of purchase.
Refunds (if applicable)
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a 2-3 of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded or exchanged
Exchanges (if applicable)
If you need to exchange an item, send us an email at [email protected] and send your item to: 3617 Perkins Road Unit 2N Baton Rouge, LA 70808
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Article & Thread 3617 Perkins Road Unit 2N Baton Rouge, LA 70808. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.